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SMS Memory Module Assembly, Inc.
Phone: 239.354.1230
Fax: 239.354.1257
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What Our Customers Are Saying

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86 Responses to “What Our Customers Are Saying”

  1. Don Says:

    I recently purchased two memory cards from SMS using two separate transactions. I was a little apprehensive because I had never purchased memory online but both transactions with SMS went very smooth. I made a mistake on my first order and instead of just sending out what I had ordered Tracy at SMS sent an email to me to verify the type of laptop the memory was going into so they could send out the correct card. I would HIGHLY recommend SMS to anyone who is in need of additional memory for their computer.

  2. Test Says:

    Excellent Customer Service

  3. Saragale Tucker for Jean Johnson Says:

    Thank you to Tracy on the phone who cancelled 2 orders I did incorrectly. I really appreciate her help!

    I had some problems with changing quantity and hitting the “select” box. Finally got it.

  4. Nestor Says:

    Thanks to Tracy and Jeff for a great customer services. Is really hard to find the right memory deal for Macintosh but this company has the right memory not body can bet theirs prices….. and quality…..

  5. Jeff Butler Says:

    Great company to work with. I handle a great deal of surplus memery and I sell a lot of it to SMS. They are fair and great to work with. If you have replaced the memory in a bunch of your computers, don’t sit on it or throw it out. Sell it.

  6. Mike M Says:

    I was a little reluctant to buy from someone that I have not done business with, however the price was definitely right. Fast shipping and good memory you can’t go wrong with SMS. Good job - Thanks

  7. Harper Says:

    Fortunately a friend pointed out your website. Best price I could find and the short shipping time was great.

  8. Dale F. Says:

    Very fast shipment of product and upgraded to the next model at no extra charge. Thanks so much.

  9. William Says:

    very prompt delivery, low price, personal touch! 100%.

  10. Chris Says:

    VERY fast delivery over the holidays! Ordered memory late Thursday night and had it the following tuesday after Christmas! Great customer service! Thanks!!

  11. Rich StClair Says:

    These guys process orders faster than anybody I’ve ever seen!!

    It’s a pleasure to find that these days. :-)

  12. Bruce Slawinski Says:

    Very fast shipping, especially for the holiday season. Items were well packaged & protected. If I need more memory, I will order from this company with confidence.

  13. Ray Warren Says:

    Cash Sale 2905

    Goods arrived today Jan 4 ,
    Both installed and instantly recognized by the 2 laptops.

    Many Thanks,
    Ray Warren

  14. John Michela Says:

    Very satisfied with my purchase, I asked them to send me CL2 low-density memory and they did. Memory worked great.

  15. Jagu Vanaharam Says:

    I’ve purchased memory for my apple computers from several third party dealers. On many occasions, the ram would cause abrupt and sudden restarts and destroy the functionality of my computer. For example, on one occasion I bought a 1 gig memory stick of EDGE ram for my MacBook Pro which I had to return several times before altogether returning it and opting for another brand. I found your site only at the time of purchasing 1 GB ram module for my son’s 12 inch powerbook 1.33 GHz. Not only was it the best priced RAM–by over a hundred dollars in some cases–on the market I could find, but it was also accompanied by excellent customer service and care.
    Overall, I am thoroughly satisfied with my shopping experience. I would like to commend Tracy (tracysms@gmail.com), the service rep who assisted us, in particular for her excellent customer service and care.

    Thanks
    Satisfied Customer,

    Jagu Vanaharam

  16. Mathew Says:

    Tracy was very helpful and professional. Left a voicemail and email when ram was on backorder. Prompt responce back to me and ram shipped after a very short delay.

  17. Patrick Says:

    Upon returning from a year in Afghanistan (almost a year and a half being gone altogether), I noticed my eMac’s RAM woefully needed upgrading. The paltry 256MB just wasn’t cutting it anymore. I remember when I bought it, the Mac store (now closed) graciously doubled my 128MB RAM for free. Just think if they hadn’t done even that!

    Anyway, I searched and searched for a few days to find a) exactly what cards I needed and b), the best price. I finally stumbled across SMS, and decided to order from them - they had the best price on the internet that I could find after my exhaustive search. (The new local ‘brick-and-mortar’ Mac store didn’t even carry eMac memory upgrades!)

    Anyway, to cut to the chase, about a week after ordering (free shipping as well as the best prices), I had my memory. It took about 15 minutes to pop it in and my eMac is happily humming along with it’s new 1G of RAM.

    I can’t recommend them highly enough. Tracy in customer service was also responsive and very helpful. When I eventually upgrade to a newer Mac/Apple system, they will be first on my list when I upgrade the RAM. My only complaint is that they are hard to find when doing internet searches… but well worth it when you do! Order with confidence!

  18. Matt Says:

    Quality product with prices that can’t be beat. It took less then a minute to install the two memory modules I ordered. They’re working great and my laptop has never been faster.

    Thanks so much.

  19. alan dreyer Says:

    works great.
    price was by far the lowest that i could find.
    thank you.

  20. Rich DeLorme Says:

    Great price, great service, and the memory works great on my powerbook.

  21. Steven Dilworth Says:

    I appreciate the extra mile Jeff went for me to find the correct memory for my machine. Great price and great service.

    Thanks!

  22. Craig Dugan Says:

    The best value I could find. Thanks.

  23. Ted & Staff, PC Innovations Plus! Says:

    Great product! Fast shipping. Tracy in customer service is very professional and knowledgeable. At SMS they had the notebook memory our company had been searching for a very long time. We will be doing most of our memory business with SMS for our future memory upgrades.

    The staff here at PC Innovations Plus! would like to say;

    Thank You!
    Tracy You ROCK!

  24. Harry Lee Says:

    Good items as advertised. Work well without a glitch. Thanks !!

  25. Paula Says:

    Great price. Fast shipping. Memory worked great in my desktop.

  26. Mike L. Says:

    Great product at a Great price, and I know I ‘ve checked everywhere. fast service and great communication. I’ll be ordering more soon to max out my desktop’s memory. thanks,

  27. michael Says:

    these guys are very fast and do business the right way I am pleased to say I am very happy with my order and the way things were handled I recommend these guys to anybody whom want to upgrade.

    A pleasure doing business with you

  28. Keith Boatright Says:

    Good product, good price, quickly shipped.

  29. Samson Says:

    Awesome! Fast shipping, good product.

  30. Scott Olsen Says:

    Thanks! Initially I was sent the wrong memory. However, after contacting Jeff at SMS, he sent the correct memory immediately and trusted me to send the incorrect memory back (which I did).

    Tip Top customer service!

  31. Michael Says:

    I normally don’t leave posts, but I was blown away by the customer service I received. I’ve been building computers since the 80’s and I’ve never come upon a company that has given such good customer service. I just want to thank Tracy for going above and beyond the call of duty. I’ll buy all my memory from SMS.
    Thanks all.

  32. C.M.Mathew Says:

    Very impressed with the good price ,quick delivery and excellently packed memory card that i ordered from you. would definitely buy again from you and wholeheartedly recomend you to others. Thanks again.

  33. Bob Says:

    Great prices. I ordered the wrong size, called and spoke to Tracy, and she sent the correct ones.
    Definitely would buy from them again or recommend them to others.
    Everything is working great.

  34. Stephanie Guinn Says:

    Good deal! Tracy was great, and helped get my order out as quickly as possible! Now that I know about them, I will definitely use them in the future. I also recommend them to others as well!!

  35. Andrew E. Says:

    I searched a lot of places when I was looking for some new memory, including eBay. So, I can tell you that there is no other source which provides such a wide variety of quality products at such EXTREAMLY cheap prices. I tortured myself staring at eBay auctions for over a week, before I happened to find this site. The site provides all the necessary information you need to find the product you’re looking for, and they are available by phone to answer questions. I spoke to one of their reps, and she was a very sweet and helpful young lady. She double checked to make sure that I was getting the right product and mailed my two sticks of PC133 SDRAM out the same day. I received my shipment within two days! Although I don’t think it would be that fast for everyone; the company and I happen to be in the same state (FL). But I’m sure they will not BS around. When you order they’ll send it out immediately. The memory I received was recognized by my computer without any problems to speak of. But, in the unlikely event that you have an issue, I understand that they have a no-hassles return policy.

    Thanks for the very quick and wonderful service. I’ve added you to my favorites.

    Best,

    Andy E.

  36. N.A. Says:

    Fast shipping. Great deal!
    This purchase was for my old computer so I wouldn’t want to spend too much money on it.
    Everything works out great. My computer works smoother than ever and yet the balance of my bank account didn’t get much of damage.
    That’s the way it ought to be, isn’t it?
    Thanks,

    N

  37. Carl Lay Says:

    Received two 512 meg RAM chips this afternoon and just got them installed on a 4 year old Compaq. Everything works much quicker with a Gig of memory. Price was less than half of Best Buy.

    Tracy provided excellent support and prompt delivery. I will come back when I am ready to go to 2 Gig on my newer HP.

    Thank you,

    Carl

  38. David Says:

    Thanks for the great service, the memory works great as expected. It took a bit of time to get to me but thats the Post office not SMS.
    Thanks again I’ll be sure to pass you company on to others.

  39. Bob Fisher Says:

    Great Customer Service, Tracy makes the company! I ordered 5 modules for older computers and never expected to get a trade in credit. One of the machines could only accept one module and they accepted two back without any questions. Used the return credit to order 2 gig for my Dell and everything smoothly. I highly recommend the company.

  40. Matthew Says:

    Fast shipping. RAM was compatible as predicted. Price was rock bottom.

  41. Anthony Johnson Says:

    Just ordered a second time at site. I received my first order on time with no hassles and at prices below anything else. It’s always a concern buying online when you go for the cheapest, but even though I havn’t even got my order yet (won’t for a few days) but I am confident of a great product on time, based on previous experience.

  42. George Woo Says:

    Order arrived from USPS on time and works fine. Thank you for the speedy delivery. It is the best price (including S&H) I can find.

  43. Andy Cole Says:

    It is a very good seller. The item was compatible as predicted and worked well. Hope to do business again.

  44. TIM RYAN Says:

    THERE CAN BE NO BETTER COMPUTER MEMORY SUPPLIER THAN SMS!
    AND NO ONE MORE UNDERSTANDING OR HELPFUL THANTRACY COLLERAN.
    I NOW HAVE AN IBM WITH 1.5 GIG THAT “SINGS” I’M EMBARRASSED TO QUOTE THE COST, SO I LET PEOPLE GUESS

    THANKS TRACY FOR PUTTING UP WITH MY INEXPERIENCE AND LACK OF KNOWLEDGE.

  45. Wayne Says:

    The memory worked perfectly and the price was great.

  46. Gregg Says:

    Ram arrived as ordered, 1 gb total worked like a champ. Tracking number was provided and was very useful for planning to recieve the package. Will visit again when I need more RAM.

  47. richard farrell Says:

    Received 128 memory, plugged it in and it works very well. Thanks for making my memory upgrade so simple and reasonable.

  48. Sean Says:

    I was originally thinking about purchasing more memory for my computer while at Circuit City and thought that it seemed pretty expensive. I found SMS Memory’s website after some intense searching and couldn’t be happier with my purchase! The memory that I had ordered showed up promptly, but I had found out that one of my modules had a defect in it. Upon emailing Tracy, they asked for me to send it back and indicated that I was going to receive a new one. The new one arrived a day after I shipped the other one back…that is fast service! I am still surprised by their excellent price and top quality RAM that can’t be found anywhere else, period!! Thanks Tracy, you will definitely see more of my business!

  49. Linda Antonucci Says:

    Quick ordering, found what I needed right away at a great price and VERY cheap shipping…order arrived in perfect shape… more RAM up and running in a one-minute installation!!! Very pleased with my SMS purchase!

  50. Ray Says:

    This was my first order of any kind on the Web. I ordered RAM. It was here by US Mail in two days. Every thing was as presented and is working fine. In price comparing it could not be beat.

  51. George P. D'Haene Says:

    Asked if the inexpensive RAM would work in my laptop, was assured by Tracy that it would, and it does!!! Will be buying more in the future.

  52. Claus Schlueter Says:

    Most curteous and helpful….and lowest price!
    will use again for any memory needs..
    thanks!

  53. dave Says:

    my questions were answered promptly and I received my memory in a few days. I would order again, Thanks.

  54. Mr T.F. Smithbrother Says:

    Received memory mods which were exactly as specified and as specified well packaged and received very quickly.Thank you.

  55. C. R. Kingsley Says:

    The memory for my wife’s computer was inexpensive, delivered within days and works like a charm. If I decide to upgrade my computer’s memory now that I’m using Vista I’ll definitely consider SMS.

  56. Aaron Says:

    Big ups on the quick turn around. I ordered a DIMM, and in about “tres horas”, my home skillets already let me know they sent the package! Not too shabby.

  57. Wheeler Preddy Says:

    Hey thank you guys very much. The Memory Card I got for my Apple got here quick and worked beautifully. Thanks again!

  58. Matt Vaughn Says:

    SMS provided prompt shipping and excellent customer service….I got the memory that I needed and it works like a charm…I will consider SMS for my future memory needs

  59. Robert Skidmore Says:

    This was my first experience with SMS. GREAT service. Personal, yet professional. Very quick shipping and the best prices around. Kudos to Tracy and the gang at SMS Memory!

  60. KB Says:

    Prompt shipping and excellent customer service, well packaged and received very quickly, will use again. Thank you.

  61. George P. D'Haene Says:

    Great price and very fast shipping, why buy any where else?

  62. Rob Rowland Says:

    I was surprsed at how fast my order shipped. One week from order at 8PM and into my computer at 3PM. My computer runs 8 times faster than before. The price was great!

  63. Brian T. Says:

    Tracy answered all of my questions promptly. I received my ram within three days of placing the order. It works great!

  64. Deb Says:

    I purchased a memory stick from SMS Memory and I am very pleased. Their site was very easy to navigate and pick the right memory I needed. I would recommend SMS Memory to anyone. They charge a fair price and have a quality product. Much better than any other place I looked.

    I am purchasing more memory sticks.

    Thanks.
    Deb

  65. James Updegraff Says:

    Thank you for your fast service.
    I received the Memory Stick today and installed it, I will let my grandson test out my system performance with installed game “DIABLO”.

    Have a good day

  66. Robert Wessner Says:

    Was the best price. With overnight delivery , had my memory updated the next day. My charting applications are performing much better. Very happy. Would use this company again and recommend.

  67. Brian Creamer Says:

    Recently Purchased Two, 1 Gig DDR 3200 for my desktop….items arrived 3 days later via USPS. Very fast shipping and great price!

  68. Eric Says:

    Thank you for fast shipping and the great item.
    It works perfectly.
    If I need other memory, I will come back to SMS for real.
    Thank you very much,
    Have a great day

  69. Joe T. Says:

    I had never dealt with SMS before but decided to give them a try because of their fair pricing. Ordering was easy and my memory was delivered in 5 business days.
    The memory modules installed in minutes and worked flawlessly.
    I will not hesitate to recommend this company and consider them a reputable dealer.

    Joe T.

  70. Hector Ortiz Says:

    I AM IMPRESSED!!! Not only was finding the right memory for my computer easy and fast but the price was just right for my budget and the “standard U.S. free mail” was fast! Your personalized attention to my purchase was excellent. I will speak well of SMS Memory Module Assembly, Inc. I am considering purchasing additional memory to max my computer’s capacity? Thank you very much…

    Hector Ortiz

  71. Les Abrams Says:

    Hello SMS Memory

    You folks are great. Your response was fantastic. It is rare these days to find any organization, corporation, business, etc, that is as responsive as you are to your customer’s need.

    Thank you so very much. You have won my heart.

    Regards, Les Abrams

  72. Ed Innis Says:

    Received my RAM today, put it in the computer and what a big difference. SMS Memory has the best prices on RAM on the internet, the memory stick works pefect. They have my business from this point on….Why or why pay more…..

    A very Satisfied Customer

  73. Dutch Says:

    I had problems with the first piece of memory and called Tracy and she sent out a new one that very day, even before the old memory was shipped back. This is the cheapest memory around and the best service in the world. If all companys would conduct buisness as great as SMS Memory Module Assembly Inc, online buyers would never have a problem buying online. This is the second time I have bought from them and will buy again when more memory is needed. Thanks again Tracy for the great experiance dealing with your company a 5 star operation..

  74. Lynn M. Says:

    Very good company to deal with! I had a problem with the first module they sent me, but their customer service was very fast, friendly and efficient. They took care of the issue with no additional cost to me and even followed-up a week later to ask if everything was okay. I would not hesitate to order from them again.

  75. Kevin W. Says:

    This place is the best! I am in the military, so finding companies that will ship APO is very difficult. Therefore I often have to pay more than I would if I were in the U.S. I am in Korea and SMS beat the local economy on their memory prices. I made two transactions and both went as smoothly as posible. I highly recommend this company, they support soldiers who are stationed abroad, have great prices, great products, and most importantly Tracy delivers excellent customer service.

    Kevin
    CPT U.S. Army

  76. mace Says:

    I’m placing my first order with SMS today (2×512 PC3200). These board comments overcame the hesitation that ortherwise would have prevented me from trying the generic brand.

  77. david Says:

    Got my RAM so fast and it works great as hopped, …and it was cheaper than anywhere else.

    I will buy from you guys again

    Thank you

  78. Jason Woodworth Says:

    This company is great. I did not order the correct memory, but after I realized the error, I sent it back and it was resolved very quickly. I would recommend SMS to anyone who needs memory. Great customer service and excellent processing times!

  79. J.B. Says:

    I must have looked at over a dozen websites looking for the best deal and SMS, by far, had the best prices as well as the easiest browsing capabilities. I received my RAM in just a few days and it’s working great. I’ve already put their website as a ‘Favorite’ and I’m looking to purchase more computer memory through them. Thanks!

    JB

  80. Sally Skelton Says:

    Very fast service, very CHEAP price on 256 memory module, very personal service. And the product works great!

  81. Ed Says:

    Order arrived in 5 days and was exactly as described. Both SDRAM modules worked perfectly. These guys had the best prices I could find.. up to 1/2 of what other on-line stores wanted. Will never do memory business with anyone else again! A very satisfied customer.

  82. Elliot Says:

    I purchased four 512 MB PC2100 memory modules to upgrade my 4-year old HP Pavilion notebooks (ze4145 and ze4560) after replacing a disk that crashed. Since I had new disks in both computers, I figured I might as well double my memory. The price was excellent ($58 per computer) and the service was also perfect — got my memory in about 4 days using free shipping. Installation was easy, and I can certainly notice a difference in performance. I am selling my old memory back to SMS, so I will save an additional $8 per computer. I highly recommend SMS.

  83. Bob Morris Says:

    Thanks SMS!!! I ordered RAM for myself and 2 other friends and we are all very satisfied. Our laptops work like new and much faster. I had a problem with 1 of the memory cards I ordered but you handled my order perfectly. I sent the bad card back and you shipped me a working replacement right away. I am very pleased.

    And since all went so well with my order, I helped my father order new memory for his PC. I’m going to install it for him this evening. If I ever need anymore RAM in the future. Your my choice.

    Thanks again, Bob

  84. Marvin Mason Says:

    Perfect!!. recieved today and installed in: HP EVO D51S/C2.0/40/k/256c/n reads as 512meg memory,shipped U S Mail 5 days, Product ID: 512Meg-DDR-2100-D, Unit price $22.75
    SMS Memory seems to beat all other net sites for price of memory sticks, if I need memory again, I will use SMS.
    Thanks Tracy for your Help!! (tracysms@gmail.com)

  85. Mark Bornstein Says:

    I found SMS MEMORY when I was looking for memory for my desktop. I emailed them and asked if this would work in my computer. I was concerned, because I have an HP and they should only use low density memory. Jeff answered back and said “no problem”. I then called and talked to Jeff and I asked who makes the chips and he said “Micron”. After that I was pretty comfortable. I bought two sticks of 1 Gig DDR 3200 and installed them without a hitch. The computer immediately recognized them. Thank you,

  86. Aaron Says:

    I just wanted to write and say I am very pleased with your service and memory! I was looking for cheap memory since my laptop is 6 years old and I wanted to spend the least amount possible for an upgrade. You had the deal I wanted since I really did not even want to shell out $25 for more RAM.

    I went and checked the tracking number today and saw that my memory was going to be delivered today. I didn’t realize 3 days had already gone by.

    My computer took longer to shut down than I did adding the DIMM. The memory is installed and now I have 768 MB.

    Thank you very much for a good price and fast shipping! I will definitely recommend you to others who need memory.

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